There are also a plethora of free and paid review apps out there like; Google Customer Reviews, free program that lets you collect feedback from shoppers who’ve made a purchase on your store. The reviews collected by Google Customer Reviews help you become eligible for seller ratings. When you participate, you can display a badge with the Google brand and your seller rating. Your seller rating will also appear on Search Ads and in Google Shopping. This program can highlight that you consistently offer a great shopping experience.

Google Customer Reviews badge

How It Works

After a customer makes a purchase, they will be presented with a survey letting them take part in Google Customer Reviews. If the customer opts in, Google will email them a survey after their order has arrived. The collected ratings are then displayed on your optional Google Customer Reviews badge, Search Ads, and in Google Shopping.

Google Customer Reviews survey modal