15 11, 2019

What is User Generated Content and Why is it Essential for Brand Trust?

By |Content Marketing, Customer Engagement|0 Comments

What is User Generated Content and Why is it Essential for Brand Trust? Why is UGC or user generated content so important to building brand trust online? If you're not familiar with UGC, read this. Marketers have long understood the importance of User-Generated Content (UGC) for marketing purposes. UGC comes [...]

14 11, 2019

Chatbot vs Live Chat: What is the Right Choice for Small Businesses?

By |Customer Engagement, Technology|0 Comments

Chatbot vs Live Chat: What is the Right Choice for Small Businesses?  Finding it hard to maintain live chat support? Many small businesses are opting for a chatbot to improve customer service with less hands on management. Image Via: https://www.zendesk.com/   Providing responsive customer support is a necessity for small [...]

15 10, 2019

7 Ways a Chatbot Can Grow Business and Improve Customer Experience

By |Conversion Rate Optimization, Customer Engagement, Technology|0 Comments

7 Ways a Chatbot Can Grow Business and Improve Customer Experience Are you using AI to improve customer experience yet? If not, take a look at how effective a simple Chatbot can be in this in order to grow your business.   We’re nearing 2020 and many businesses, big or [...]

30 08, 2019

How to Create Outstanding Visual Content for Your Venture 

By |Advertising, Content Marketing, Customer Engagement, Small Business Tips|1 Comment

How to Create Outstanding Visual Content for Your Venture  Visual content is key to online engagement, so figuring out how to create outstanding visual content as part of your marketing strategy is a must. Visual content is one of the most important aspects of a business. Are you ready to [...]

26 08, 2019

Ways to Improve Your B2B Customer Engagement with APIs

By |Customer Engagement, Entrepreneurs, UX User Experience|0 Comments

Ways to Improve Your B2B Customer Engagement with APIs B2C and B2B engagement isn't exactly the same, so if you're marketing B2B this post will cover some great ways to improve your B2B customer engagement using APIs. Looking to improve your business’s customer engagement? Who isn't, right? A great way [...]

2 08, 2019

A Guide: How to Prove Your Worth in the World of Business

By |Business, Customer Engagement, Entrepreneurs|0 Comments

A Guide: How to Prove Your Worth in the World of Business Do you think customers just flock to a new business? Wrong, you have to prove your worth — customers are savvy and they value trust. You could be great at what you do and your company could offer [...]

31 07, 2019

How to Measure Customer Satisfaction Beyond Surveys

By |Customer Engagement, Infographics|0 Comments

How to Measure Customer Satisfaction Beyond Surveys How often do you hear from your customers? Or maybe the better question is: If a customer is happy, do you hear from them? Typically, unless you went really above and beyond, you probably don’t hear from a customer. They simply have had [...]

22 05, 2019

Innovative Ways to Increase Customer Engagement

By |Business, Customer Engagement, Small Business Tips|0 Comments

Innovative Ways to Increase Customer Engagement Successful brands have good communication with their customers, if you're looking for ways to increase customer engagement communicate on a personal level with your customers. It’s common knowledge that a happy customer is usually a repeat customer. As a brand or company, making an [...]

22 04, 2019

7 Ways Agencies Can Generate More Sales in 2019

By |Business, Customer Engagement, Entrepreneurs|0 Comments

7 Ways eCommerce Agencies Can Generate More Sales in 2019 Does your agency need to generate more sales this year? Get 7 great tips designed for agencies to generate more revenue in 2019. Achieving that one-million-dollar revenue milestone is the dream that many agencies (whether digital or ad agency) would [...]

17 04, 2019

7 Ways to Improve Your Customers Experience

By |Customer Engagement|0 Comments

7 Ways to Improve Your Customers Experience Trying to grow your business? Invest in your customers experience before investing in anything else. Here are 7 ways to improve your customers experience. When you run a business, one of the most recurring question you’re likely to ask yourself is, what do [...]

15 04, 2019

Ready to Inspire Your Customer Service Team?

By |Customer Engagement, Infographics|0 Comments

Ready to Inspire Your Customer Service Team? If customer services isn't a priority for your business, then it's time to get inspired so that your team will follow suit. Sometimes it seems like customer service is just something that’s innate. You know it when you see it, and when someone [...]

5 04, 2019

5 Essential Tips to Keep Your Business Safe from Negative Reviews

By |Business, Customer Engagement|2 Comments

5 Essential Tips to Keep Your Business Safe from Negative Reviews Are negative reviews of your business giving you sleepless nights? Keep reading to learn effective ways to guard your brand against negative reviews.   Author bio: Mia Ryan is a senior marketer at a reputed company in Australia. He [...]