6 11, 2018

How to Improve Customer Experience with Social Media

By | November 6th, 2018|Customer Relationships|0 Comments

How to Improve Customer Experience with Social Media Remember when customer service was like 98% face-to-face? That was like so 90's - now it's multichannel and if you want to improve your customer experience start with social media. Like almost anything in life, social media can be the best or [...]

2 11, 2018

Improve Your Customer Service Via a User-Friendly Knowledge Base

By | November 2nd, 2018|Conversion Rate Optimization, Customer Relationships, Small Business Tips|0 Comments

Improve Your Customer Service Via a User-Friendly Knowledge Base Including a user-friendly knowledge base on your website can be a simple and effective way to improve your customer service offerings. In particular, hosting a knowledge base allows your customers to resolve more of their own issues through self-service, potentially boosting [...]

29 10, 2018

A Guide to Building Business Loyalty

By | October 29th, 2018|Customer Relationships, Entrepreneurs, Small Business Tips|0 Comments

A Guide to Building Business Loyalty with Your Customer Base When it comes to building business loyalty with your customers, authenticity, transparency and aligning with your customers values is critical. Whatever sector you work in, generating business loyalty with your customer base is the foundation of good business. The nature [...]

4 10, 2018

Improving the Retail Customer Experience with AI

By | October 4th, 2018|Customer Relationships|0 Comments

Start Improving Your Retail Customer Experience with AI When trying to gain a competitive edge online, a focus on improving the retail customer experience should be your go-to, find out how with AI. Retail customers are getting ever more demanding when it comes to the services they expect your company [...]

6 09, 2018

Better Customer Service Directly Impacts Business Growth

By | September 6th, 2018|Customer Relationships|0 Comments

Better Customer Service Directly Impacts Business Growth Want to Grow Your Business? Well, Better Customer Service, Means Better Chances of Business Growth. See How! When you want to grow your business, you can't overlook offering good customer service. Better Customer Service is one of the best ways to grow your [...]

2 08, 2018

Reach and Convert Potential Customers Online With These Tips

By | August 2nd, 2018|Customer Relationships, Online Marketing|0 Comments

Reach and Convert Potential Customers Online With These Tips Potential Customers Require Brand Value, Follow These Essential Tips To Help You Land Potential Customers Online & Grow Your Business   If you want to know how to make your business flourish online, keep reading to learn how to convert those [...]

16 07, 2018

The Art of Customer Relationship Building in the Digital Age

By | July 16th, 2018|Customer Relationships, Uncategorized|0 Comments

The Art of Customer Relationship Building in the Digital Age Customer Relationship Building is the backbone of building brand awareness and creating a positive relationship with your customer.   Customers are your lifeblood. If you hope to beat out the competition, you need to forge and maintain solid customer relationships [...]

2 05, 2018

Generate Leads Meaning: Qualify, Nurture and Cultivate

By | May 2nd, 2018|Conversion Rate Optimization, Customer Relationships, Entrepreneurs|0 Comments

Generate Leads Meaning: Qualify, Nurture and Cultivate Are all leads the same? If you think they are, then you might want to think a little bit more about your lead generation and management process.   Take your leads: How do you qualify them? Or, maybe the better question is—do you [...]

23 02, 2018

Using Automated CRM to Better Serve Visitors to Your Website

By | February 23rd, 2018|Customer Relationships, Small Business Tips|0 Comments

Using Automated CRM to Better Serve Visitors to Your Website 3 ways to implement CRM on your website to automate your customer relationship management, improve your customers’ experience and boost your sales. Properly used, customer relationship management software can multiply the effectiveness of your sales efforts. Over six in ten [...]

26 01, 2018

4 Ways Cognitive Technology Can Enhance the Customer Journey

By | January 26th, 2018|Customer Relationships, Entrepreneurs, Online Marketing|0 Comments

4 Ways Cognitive Technology Can Enhance the Customer Journey Cognitive Technology Should be on every marketers radar when seeking marketing tool to improve the customer journey online. One of the biggest struggles for small businesses is keeping a consistent, streamlined customer experience across all business channels. Since we live in [...]

19 01, 2018

Important Tips for Sales Teams To Improve Customer Connect Rates

By | January 19th, 2018|Customer Relationships, Small Business Tips|0 Comments

Important Tips for Sales Teams To Improve Customer Connect Rates Every business could use a few great tips to get their sales teams pointed in the right direction for better efficiency and improve customer connect rates.   Whether you’re running or operating within a sales team, I'm sure you're well [...]

21 11, 2017

Techniques That Web Designers Follow for Improving User Experience

By | November 21st, 2017|Conversion Rate Optimization, Customer Relationships, eCommerce|1 Comment

Techniques That Web Designers Follow for Improving User Experience UX Design or Design for User Experience is the culmination of research that defines whether or not a user is going to purchase. This is a conversion science that your site can't do without. User Experience or UX is the cornerstone [...]