How a Salesforce Commerce Cloud Consultant can Impact Your Website
Moving eCommerce to the cloud, can be beneficial and tricky, a Salesforce Commerce Cloud consultant can help the transition – see how.
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Today’s e-commerce landscape is almost unrecognizable compared to how it worked just a few years ago. It has evolved to make buying and selling faster and more convenient for both businesses and consumers. One of the biggest trends in the changing e-commerce landscape is the adoption of commerce cloud.
Commerce cloud is a cloud-based, multi-tenant commerce platform that helps brands to create highly intelligent, unified buying experiences across many different channels, including mobile, social, web and store.
While cloud commerce is a major step forward in convenience for consumers, it can be a complex solution for some businesses to embrace. Consequently, many modern businesses who want to stand out in the commerce domain turn to hiring commerce cloud consultants. One of the most specialized and in-demand consultants in this field is a Salesforce Commerce Cloud Consultant.
When considering agility and scalability, Salesforce commerce cloud is one of the leading names in the market. It stands out as a commerce cloud platform for ecommerce businesses with countless benefits. It cuts down the need for using numerous tools to track sales, analyze all marketing efforts, scale operations, and enable businesses to manage all activities on one single platform.
The Tasks and Responsibilities of Salesforce Commerce Cloud Consultants
Salesforce Commerce Cloud (SFCC) consultants play a key role in implementing and growing any commerce cloud solutions. They have excellent technical knowledge of both Salesforce frameworks and languages, as well as key technical aspects of successful Salesforce integrations.
Some of their most important tasks and responsibilities include translating business requirements into well designed solutions, leading technical design sessions and architecting technical solutions that are in line with business objectives, ensuring successful implementation of solutions, overseeing technical scope and client expectations, and providing hands-on assistance to developers on technical issues.
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Some of the skills Salesforce specialists for hire require in this role include excellent knowledge of the Salesforce Commerce Cloud platform, collaborating in a client facing role, exceptional understanding of the complete software development lifecycle and implementing and growing commerce cloud solutions.
The Importance of a Good Website in 2022 and How a Salesforce Commerce Cloud Consultant Can Help
Considering the amount of time people spend on the internet today, businesses cannot afford not to be online. Beyond being seen, having a well-designed website has many benefits for businesses, big and small.
One of the major advantages of having a business website is that it is available to anyone, anywhere in the world and at any time. Anyone can get access to information about products and services from the comfort of any internet-connected device. It effectively promotes products and services all over the world.
A good website also increases the credibility of a business and brand. Potential customers can see that a business is legit and that its products and services are worthwhile.
While having a website has many advantages, it’s not enough to simply have a few pages online. Businesses that want to sell online and stand out among competitors need to hire the right team. One of the key players in such a team is a Salesforce Commerce Cloud (SFCC) consultant. But how can this expert help businesses create a strong online presence?
Businesses that can find a commerce cloud consultant with the right skills can offer these businesses a plethora of unique advantages to help them optimize the customer journey, including:
Defining eCommerce requirements
These consultants lead and facilitate working sessions to gain an understanding of businesses’ current state processes.
Finding suitable solutions
SFCC consultants offer leading-edge solutions that help businesses unlock the value of the Salesforce Commerce Cloud platform.
Designing and implementing solutions
These consultants work closely with designers and Salesforce Commerce Cloud developers to create cross-channel customer engagement strategies, and design and develop strong e-commerce solutions that include omni-channel digital experiences across mobile, web, social, physical, AR/VR, voice, IoT and video platforms.
Other in-demand It Services Salesforce Commerce Cloud Consultants Can Assist With
Beyond just building strong online commerce platforms, Salesforce Commerce Cloud senior consultants can also help businesses to stand out with the implementation of a large range of other popular IT services. These consultants can assist with:
- Boosting conversions and making better; recommendations with artificial intelligence (AI)
- Creating better outcomes with predictive intelligence tools;
- Automating processes for accurate delivery and payment;
- Managing multiple storefronts or brands from a single platform;
- Implementing 24/7 support resources and advisory services.
The Bottom Line
Today, it’s more important than ever for businesses to build a strong online presence. SFCC consultants offer businesses all the necessary tools to plan, launch and market their online stores. Through effective content management, customer service administration, inventory control, order fulfillment, and personalized shopping, outsourcing Salesforce developers and consultants can help to create agile commerce platforms that stand out among competitors.
