19 01, 2018

Important Tips for Sales Teams To Improve Customer Connect Rates

By |Customer Engagement, Small Business Tips|0 Comments

Important Tips for Sales Teams To Improve Customer Connect Rates Every business could use a few great tips to get their sales teams pointed in the right direction for better efficiency and improve customer connect rates.   Whether you’re running or operating within a sales team, I'm sure you're well [...]

21 11, 2017

Techniques That Web Designers Follow for Improving User Experience

By |Conversion Rate Optimization, Customer Engagement, eCommerce|1 Comment

Techniques That Web Designers Follow for Improving User Experience UX Design or Design for User Experience is the culmination of research that defines whether or not a user is going to purchase. This is a conversion science that your site can't do without. User Experience or UX is the cornerstone [...]

8 11, 2017

3 Key Ways to Build Stronger Customer Relationships

By |Customer Engagement, Entrepreneurs, Small Business Tips|0 Comments

3 Key Ways to Build Stronger Customer Relationships Business, especially online, is driven by customer relationships... Here are 3 Stupid Simple Ways to build stronger relationships with your customers. Valuable customer relationships don’t just happen overnight or after a single interaction. In fact, many companies have dozens of support agents [...]

26 07, 2017

4 Strategies for Improving Your E-Commerce Customer Service

By |Customer Engagement, eCommerce|1 Comment

4 Strategies for Improving Your E-Commerce Customer Service The standards for E-Commerce customer service have been raised, how can you improve your E-Commerce experience to meet and exceed customer expectations? Great service is essential for a competing business, but for online sellers, competition is getting tougher. Internet retailers gained 3.8 [...]

17 07, 2017

Using CRM to Help You Scale Your Startup

By |Customer Engagement|0 Comments

Using CRM to Help You Scale Your Startup Half of CRM (customer relationship management) deployments fail to meet expectations; Here are some ways you can use CRM to help you scale your startup.   Enhancing your customer experience through better personalization is one of the most effective ways to scale [...]

28 06, 2017

4 Tools to Help Reach Consumers in the Era of Mass Connectivity

By |Customer Engagement, Small Business Tips|0 Comments

4 Tools to Help Reach Consumers in the Era of Mass Connectivity Is your business making the necessary changes to improve the customer service experience? Sometimes being stuck in your ways isn't good for business; these 4 tools can help. Today’s consumers now demand a smarter, faster and more personalized [...]